2018 Opening Speaker

Adam Timm

 

Everyday Superheroes

In this inspirational and uplifting session, Adam Timm features the stories of 9-1-1 superheroes from across the Gulf Coast area, and shares essential tools for how to thrive in this rewarding profession.

 

Adam Timm is a bestselling author and keynote speaker on the topics of personal resilience and peak performance for 9-1-1 telecommunicators. He shares proven tools that work. Adam spent over a decade as a 9-1-1 operator for the Los Angeles Police Department, where he pioneered a stress resilience program that contributed to a 45% decrease in sick time usage. After leaving the LAPD, Adam started his training company, “The Healthy Dispatcher,” to bring tools for resilience to this challenging profession.

Adam learned course design and adult learning theory through the California POST Instructor Development Institute, and has designed and presented POST-certified training classes since 2012. Participants praise his energetic and interactive presentation style, calling his sessions “an awesome learning experience,” “captivating, thought-provoking,” “amazing,” and “incredibly engaging.” Adam travels nearly 200 days a year presenting training classes and conference sessions across the country.

He is a board-certified stress management consultant and the author of two books, including the #1 bestseller,Stress Is Optional! How to Kick the Habit, and the popular, “Dispatcher Stress: 50 Lessons on Beating the Burnout.” Adam’s articles and blog posts on Dispatcher Wellness and Effective PSAP Leadership have been read by tens of thousands.